The most used terms in the compensation process are defense, release and of course compensation. Defense describes a situation in which a party pays for lawyers to defend the guilty party, exemption means that a party is not sued for damages, and compensation refers to the payment of damages to the third party. The best way to proceed is to hire a lawyer and use a proposal for a framework contract to avoid mistakes or simply sign a bad contract. As with most contractual agreements, the Master Service Agreement is designed to set terms and conditions such as: if you are negotiating services with a customer or supplier, the process can take time and culminate in a contract that defines the obligations and requirements of all signatories. .